This Privacy Policy explains how RealtorAI, operated by Jamal Abdul Nasir ("we," "us," "our"), collects, uses, discloses, and protects personal information when you use our Service. We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
| Category | Examples |
|---|---|
| Account information | Name, email address, phone number, brokerage name, password (hashed) |
| Billing information | Billing address, subscription plan, transaction history (payment card details are collected and stored directly by FastSpring, our payment processor — we never see or store full card numbers) |
| Client/lead data you input | Names, contact details, and property preferences of your clients or leads that you enter into the CRM |
| Usage data | Log data, device/browser type, pages visited, feature usage, IP address |
| Communications | Messages sent through the chat widget, support requests |
We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and we obtain your consent (express or implied, depending on the sensitivity of the information) as required under PIPEDA. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.
We do not sell your personal information. We share information only as follows:
Some of our service providers may store or process data outside Canada (e.g., in the United States). Where this occurs, we take reasonable steps to ensure your information receives a comparable level of protection, in accordance with PIPEDA's requirements for transfers to third parties, including cross-border transfers.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., tax and accounting records). When information is no longer needed, we securely delete or anonymize it.
We use cookies and similar technologies to keep you logged in, remember preferences, and understand usage patterns. You can control cookies through your browser settings; disabling them may affect some features of the Service.
Under PIPEDA and applicable provincial law, you have the right to:
To exercise these rights, contact us at admin@realtorai.pkedu.site. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or your applicable provincial privacy regulator.
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The Service is not directed at individuals under 18, and we do not knowingly collect personal information from children.
If you use the Service to store information about your own clients or leads, you act as the data controller for that information, and you are responsible for having appropriate consent from those individuals to share their information with us for processing on your behalf. We act as a data processor for that data.
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, for material changes, provide reasonable notice.
For privacy-related questions or requests, contact: admin@realtorai.pkedu.site
Business address: Peshawar, Khyber Pakhtunkhwa, Pakistan